Terms and Conditions
Welcome to Runcycles! Please read these Terms and Conditions carefully before placing an order. They set out your rights and obligations and do not affect your statutory consumer rights.
1. Purchasing
- You agree to provide accurate and complete information.
- You allow us to use your personal details for order fulfillment, including sharing with couriers or payment processors.
- A valid contract exists only once we confirm your order and receive full payment.
- Prices and availability may change without notice. Errors and omissions excepted.
- Estimated delivery: 3–5 working days after payment confirmation. Out-of-stock items may take longer.
Free Shipping & Tax Coverage:
- Free shipping on purchases over $5,000.
- Orders over $10,000 receive free international tax coverage from our company.
2. Payment
We accept multiple payment methods:
- Bank Wire Transfer (T/T)
- Western Union, MoneyGram
- PayPal, Sendwave, Revolut, Remitly, Paysend
Local Bank Transfers (Indonesia): BCA, BNI, BRI, CIMB Niaga, Mandiri
Please note:
- Orders are processed only after full payment confirmation.
- Upload payment proof via email or our payment confirmation form.
- Orders without confirmation after 3 days will be cancelled automatically.
Accepted Currencies: IDR, USD, EUR, GBP
Estimated Delivery Times:
- PayPal: 22–25 days
- Bank Wire Transfer, Western Union, MoneyGram, Sendwave, Revolut, Remitly, Paysend: 7 days
Need help? Contact: [email protected]
3. 100% Money Back Guarantee
- Full refund if your order is not accepted or cannot be fulfilled.
- Fast and secure delivery after payment and shipping info is received.
- Shipping via DHL, FedEx, or UPS (based on your preference).
- Damaged items? We will refund or replace at no cost to you.
4. Purchase Policy
Orders made via Bank Transfer or Western Union must use the same method for payment. For convenience and safety, we recommend using our website for all transactions.
5. Delivery
We aim to dispatch orders within 6–9 working days. Delivery times are estimates and may vary based on your location and customs process. Orders are shipped only after full payment is confirmed.
6. Complaints & Support
We value your satisfaction and strive for excellent service. If you have any issues, please contact us:
- Complaints: [email protected]
- Order support: [email protected]
To register and place your order online:
Register here
Thank you for shopping at Runcycles.com!