Terms & Conditions
Runcycles.com • Official Terms • Global Customers
Welcome to Runcycles.com. By accessing and purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before placing your order.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice. We do not guarantee that the product descriptions or other content on this site are accurate, complete, reliable, current, or error-free.
Purchasing
By submitting your order, you offer to purchase the goods and allow us to use your personal details for the purposes of delivering the goods (including passing your details to couriers and other sub-contractors). We will not use your details for any other purpose without your consent and you may ask for your details to be removed from our system by writing to us at the address above.
We are under no obligation to supply the goods to you until we have confirmed acceptance of your order and the contract is formed. You do not own the goods until we have received payment in full.
All prices and offers are subject to change and availability. Errors and omissions excepted. Subject to not selling below our cost price Allow 3-5 working days for cheques to clear. For out of stock items, delivery dates quoted are estimates only.
Free Shipping - For purchases of $ 5000 (all items). For purchases over $10000 will be provided free of tax. The cost of tax in your country will be the responsibility of our company. And one more thing, in our company can only make delivery package for the purchase price above $ 2000. It's as simple as that!
Info : If you have any difficulty registering online to make a purchase on our company website, please do not hesitate to contact us. We will help you to complete your registration on our company website.
How to pay
1. Runcycles accepts the following methods of payment:
PayPal, International Bank Transfer (T/T), Western Union (WU), MoneyGram, Paysend, Remitly, Revolut, SendWave
Bank / Wire Transfer :
- - Bank Central Asia (BCA)
- - Bank Negara Indonesia (BNI)
- - Bank Rakyat Indonesia (BRI)
- - Bank CIMB Niaga
- - Bank Mandiri
2. After your successful online payment with PayPal, International Bank Transfer (T/T), Western Union (WU), MoneyGram, Paysend, Remitly, Revolut, please remember to fill in the electronic payment confirmation form.
3. Please note that your order will not be processed without the payment confirmation form.
4. Your order will be processed on the same day as successful payment confirmation.
5. If you have any questions about the Racycle Sport store payment process, please contact our sales consultant at [email protected] for assistance.
Currencies - We currently accept Indonesian Rupiah (IDR), US Dollar (USD $), EURO (€), British Pound (GBP £).
PayPal (Pay Goods and Service) - Estimated delivery time 25 days. Because your payment is included in the queue of previous buyers who made payments via paypal. This is done to keep our Paypal account safer and not limited. We hope you can understand
PayPal (Pay Friends & Family) - Estimated delivery time 7 days. please make a manual payment PayPal using the "Pay as a Friend and Family" option. And don't forget to include a note with your payment. For Example, "Payment Order (enter your purchase order number)". After we receive your paypal payment, we will immediately make delivery for your goods, and as soon as possible we will also send proof of delivery to your email. So you can check your goods via tracking number
Pay Remitly / Wise / Paysend / Sendwave / Revolut / International Bank Transfer / Western Union & Moneygram - Estimated delivery time 7 days.
Info: We only accept the purchase by using the payments available in our company. And your purchase will be processed after you inform your payment to our company, or you can also send your payment receipt by Whatsapp or Email to our company. But if you make a purchase at our company, and within the next 3 days you do not send the information news about your purchase, or you do not send your proof of payment to our company, we will immediately send you the status of your purchase to be cancel.
For order email address : [email protected] This email address is being protected from spambots. You need JavaScript enabled to view This email address is being protected from spambots. You need JavaScript enabled to view This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
RUNCYCLES GIVE 100% MONEY BACK GUARANTEE
1. We are willing to refund your money if you do not accept the order.
2. Super fast delivery. 100% guaranteed to arrive at destination after the buyer provides the full shipping address.
3. Shipping is done by delivery of world-renowned namely DHL,FedEx,UPS in accordance with the wishes of the buyer.
4. If the shipment has been received in damaged condition or disabled, you can contact us immediately. So we can refund your money or replace your order with the new one. And about the cost, you do not need to worry. Our company will be responsible and you will not be charged any additional fee.
Purchase Policy
Purchases made by Bank Transfer or Western Union must be made by Bank Transfer or Western Union. For security and ease of use, we ask that all those ordering by bank transfer do so via our secure online website. Please contact us for further details.
Delivery Express
We aim to deliver goods to you within 7 working days but we cannot give an exact delivery date. And we do not make a dispatch until we are ready to receive payment.
Complaints
We try very hard to exceed our customers' expectations. If we fail to do so and you have a complaint about our service, please email us at [email protected] This email address is being protected from spambots. You need JavaScript enabled to view it
We will respond to all questions or requests within a maximum of 1x24 hours.
- If you have any suggestions or comments please let us know at Costumer Service Care Runcycles or please contact us via email [email protected] or if you are interested in making a purchase from our company. Please make your purchases through the Show Cart (Register) on the website of our company. So that we can prepare your order immediately.
- If you have made a purchase and are not satisfied with our services, please contact us at [email protected] / [email protected] so that we can work better for your satisfaction.
Contact Information
Email: [email protected]
Business Hours: Mon - Sat, 08:00 - 22:00 (GMT+7)
Location: Surabaya, Indonesia • Worldwide Shipping