Privacy Policy

Runcycles.com • Official Privacy & Data Protection Policy

At Runcycles.com, we are committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy outlines how we collect, use, protect, and handle your personal data when you visit our website or make a purchase.

1. Information We Collect

When you register an account, place an order, or contact us, we may collect the following information:

  • Full Name (First and Last Name)
  • Email address
  • Telephone / WhatsApp contact number
  • Shipping and billing address (Street address, City, State, Postal Code, Country)
  • Payment transaction details (processed securely via encrypted gateways)

2. How We Use Your Information

Your personal data is strictly used for legitimate business purposes, including:

  • Processing, fulfilling, and delivering your bicycle & equipment orders.
  • Sending order confirmations, tracking details, and customer support updates.
  • Improving our website performance, user experience, and security.
  • Sending periodic promotional emails (only if you explicitly opt-in).

3. Data Security & Protection

We implement robust technical and organizational security measures to protect your data. All sensitive checkout and personal information transmitted on Runcycles.com is encrypted using Secure Sockets Layer (SSL) technology. We never sell, rent, trade, or share your personal information with third parties for marketing purposes.

4. Cookies & Tracking Technologies

We use cookies to help remember items in your shopping cart, understand your site preferences, and compile aggregate data about site traffic. You can choose to disable cookies through your browser settings, though some website features may not function properly as a result.

5. Unsubscribe & Your Data Rights

You have the right to access, modify, or request the deletion of your personal data at any time. If you wish to stop receiving promotional emails from us, simply click the "Unsubscribe" link at the bottom of any email or contact us directly at order@runcycles.com.

Contact Information

Store Address: Jl. Walikota Mustajab No.1, Surabaya, Jawa Timur 60272, Indonesia

Phone/WhatsApp: +62 895 3364 81175

Email: order@runcycles.com

Business Hours: Mon - Sat, 08:00 - 22:00 (GMT+7)